FREQUENTLY ASKED QUESTIONS

A smash room is place you go to break stuff in a controlled environment for entertainment or stress relief. We provide all the safety gear as well as glass and electronics to smash.
A smash room provides a controlled environment where one can express their anger and frustrations without judgement or consequences. It’s also a great experience and fantastic source of entertainment.
We provide each participant with a crowbar, baseball bat, golf club, and sledgehammer.

Each person will receive a package inside of the room. In this instance, there would be 3 $25 packages inside of the room.

Yes. We take walk-ins anytime during our normal business hours. (Monday-Sunday 11am-7pm)

Our number one priority at Smash Syracuse is safety. We provide all necessary safety gear. We also provide tools/materials that are not harmful to humans in any way.

No. We do not claim to offer any sort of therapy service. This place should not be interpreted as a substitution for therapy.
Make sure you are wearing closed toed shoes and bring a photo ID if over the age of 18. Boots and jeans are recommended by not required.
Yes we have free wi-fi and speakers with auxiliary hookup.
Yes. We have a bring your own box package. All items most be approved by us. We also have a restricted items list you can see on our “Smash Packages” section of our website.
Please refer to the bottom of any of our website pages for hours of operation and location.
Please have all members of your party arrive promptly to scheduled booking time. We have implemented 10 minutes into each of our packages to allow participants time check-in, sign waivers, and get suited up with safety gear.
Yes! Call or email us to find out more information regarding large groups.

You must be at least 18 years old to participate in a Smash Room session. You can also participate if you are 10+ with a parent or legal guardian consent.

Each person participating in our Smash Room must sign a waiver before entering. Our waivers can be filled out online ahead of time:

Download Participants Release 18+ form
Download Minors Release 8+ form

Absolutely not. We reserve the right to deny service to any person we suspect to be under the influence of drugs or alcohol.
We can not allow pregnant individuals to use our smash room.
Yes, just be sure to tag us on social media! We also have cameras installed in each room. You can choose to purchase a video of your session after you’re done. We also allow you to take pictures/videos with your mobile device.
Our normal smash room can hold 4 participants maximum. We have a specially designed smash room that can hold up to 10 people.
You may suggest items you wish to smash before you arrive via booking or when you arrive. We will do our best to provide these items based on our inventory. No guarantees.